Jump in, the water's lovely!

We’re so glad you’re joining us – now let’s get started!

In order to book shifts, we need you to create your shiny new Novello profile.

Once you upload your documents we can then get you up and running – and we can get you compliant in as quickly as 24 hours if you have everything!

So waddaya waiting for – let’s go!

Step 1

Create profile

Step 2

Upload documents

Step 3

Take clinical interview

Step 4

Ready to work!

Frequently Asked Questions

Creating your Novello profile is simple, fast, and can be done from any device – smartphone, tablet, or computer.
 

For security reasons you will be required to authenticate your mobile number and before creating your profile you’ll need to agree with our Privacy Policy and Terms and Conditions.
 

Once you have created your Novello profile, you will be required to provide information such as personal details, including, but not limited to name, date of birth and address, as well as necessary documents for your placements that will form your compliance wallet.

Once your Novello profile has been created and your mobile verified, you can immediately start to upload required documents to your compliance wallet.

In the meantime, a member of our team will contact you to explain and provide guidance for completing the pre-employment checks, including how to verify your ID and Right to Work.

It’s up to you how fast the registration process can be. However, your registration also depends on third-parties’ response time, such referees and training providers.

On average, our candidates complete registration within 2 days to 2 weeks.

Novello members are required to provide evidence of experience for the job role applied for. 

You’ll need at least 6 months experience within the last 12 months in a hospital setting in the UK (NHS or private placements) for all roles.

Applications from members not matching the experience requirements will be individually considered.

Please note that you will be required to explain any gaps in your employment history.

You’ll need the following documents:

Novello members are required to submit a timesheet for each completed shift.

Timesheets need to be completed in full, signed by the client and uploaded to the Novello app by 9am each Monday. 

We will then make payment to your bank account or chosen umbrella company by 5pm that Friday.

You can download the Novello timesheet by clicking here.

We understand the importance of getting paid accurately and on time so have selected a number of umbrella companies for you to choose from.

To ensure these companies are compliant, we ensure a strict compliance when onboarding and then follow up with regular audits to ensure they remain compliant.

If you would like to refer an umbrella company that you have worked with that has demonstrated exemplary service we’d love to hear from you. Simply contact a member of the team and mention the company in question and we’ll do the rest!

Our current list of Umbrella companies can be found below:

As part of your online registration, you’ll be issued with / required to confirm receipt of the following documents:

  • Key Information Document
  • Novello Member Handbook
  • Novello Temporary Worker Agreement

Got a question?
Contact us today - we'd love to help!

Contact us today